FAQ

  1. Where is my order?
    You can track your order using the tracking number provided in your confirmation email. If you need further assistance, please contact our support team.

  2. How long does shipping take?
    Shipping times vary depending on your location and the shipping method chosen. Standard shipping usually takes 5-7 business days, while express shipping takes 1-3 business days.

  3. Do you ship internationally?
    Yes, we ship to many countries worldwide. Shipping fees and delivery times may vary based on your location.

  4. Can I change or cancel my order after placing it?
    We process orders quickly, but if you need to make changes or cancel, please contact us within 24 hours. After that, changes may not be possible.

  5. What is your return policy?
    We accept returns within 30 days of purchase if the item is unused and in its original packaging. Please visit our Returns & Exchanges page for more details.

  6. How can I contact customer service?
    You can reach us via email, live chat, or phone during business hours. Our contact details are listed on our Contact Us page.

  7. Do you offer discounts or promotions?
    Yes! We regularly offer special discounts and promotions. Subscribe to our newsletter or check our website for the latest deals.

  8. What payment methods do you accept?
    We accept major credit cards, PayPal, Apple Pay, and other secure payment options. Please check our Payment Methods page for full details.

  9. Do you offer gift cards?
    Yes, we offer digital gift cards in various amounts. You can purchase them on our website, and they will be emailed to the recipient.

  10. What should I do if I receive a damaged or incorrect item?
    If you receive a damaged or incorrect item, please contact our support team immediately with your order number and photos of the issue. We will resolve it as quickly as possible.